Shipping policy
Shipping Information
-
Within UAE
- Free delivery on orders over 150 AED
- Standard delivery fee: 25 AED
- Delivery in 1-2 working days*
- Remote areas: Delivery in 2-4 working days
-
Within GCC
- Free delivery on orders over 850 AED
- Standard delivery fee: 75 AED
- Delivery in 5-7 working days*
-
International Shipping
- Free delivery on orders over 1500 AED
- Standard Delivery fee: 250 AED**
- Delivery in 10-15 working days*
*From tracking number issuance
**May increase depending on the country & total order weight
Order Processing
We will always be here for you. Please allow 3 to 5 working days for us to process and ship your orders. We provide UAE, GCC & International tracked shipping and work with credible shipping partners.
Order Confirmation
When you place an order with us, you will receive an order confirmation via email within 15 minutes. Please make sure you've indicated a valid and active email address. If you did not receive an order confirmation, you may reach out to us at hello@tinypendants.com.
Order Shipped
When your order has been shipped, you will receive a second email from us with the tracking ID. You can use this to track your order on our website or directly with our shipping partners.
Incorrect Contact Number or Address Details
Please take a moment to double-check your contact number and address to ensure they are correct. We truly want your order to reach you, and unfortunately, we can't be held responsible for any lost mail due to incorrect details. Your understanding is greatly appreciated!